Local moves and those within a state are called intrastate, and these are regulated differently than moves that cross state borders, or interstate moves.
Regulations covering the intrastate transport of household goods vary from state to state. Some states, such as Maryland, are unregulated. In California, the California Public Utilities Commission regulates the licensing, rates and conduct of the moving industry. Moves within the state of New York are governed by the New York State Department of Transportation. To find out what, if any, organization has jurisdiction over movers in a particular state, contact the state’s Attorney General’s Office.
You should be aware that even in states that regulate household goods carriers, some types of moves and storage may not be covered, nor will disputes over such issues as billing or delays.
Make the effort to learn about your rights as a consumer and the regulations that affect your intrastate move.
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