As you would when searching for any professional service, you should shop around to find the best fit. The National Funeral Directors Association (NFDA) can give you a list of member funeral directors in your area. Look for a reputable, licensed funeral home, and try to get personal references, too, from friends, relatives or clergy.
The NFDA can be contacted at 1-800-228-6332. The Association's website is a good resource: www.nfda.org.
A funeral director can play as large or as small a role as you like with respect to the funeral. Beyond supplying the goods and services you request, the funeral director can help you to plan a ceremony that meets your needs. A funeral doesn't have to take place in a church or at the funeral home; rather, it can be held at a location that fits the character and honors the life of the deceased.
A good funeral director can help you with the details, such as explaining state regulations, arranging to get certified copies of the death certificate and a certificate of cremation or burial, and assisting with Social Security and Veterans death benefits.
Funeral homes have 24-hour phone numbers so that consumers can call at any time to arrange for transportation of a body and subsequent funeral preparation.
A funeral director should respect your financial boundaries and help you to plan arrangements to fit your budget. If you feel you're being pressured to spend more than you're able or willing, you should find another funeral home.
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